Better user experience
Increased efficiency
Sense of partnership and real influence
Adsum is a modern and forward-thinking audit firm based in Sweden and part of the Baker Tilly International network. With 25 employees working in auditing, accounting and consulting, they have built a culture where quality, development and user experience are at the center. The firmis driven by the desire not only to deliver according to the regulations, but to constantly improve both processes and end results.
Before partnering with Senseworks, Adsum used a different audit documentation system where contact with the supplier was perceived as difficult. Feedback was rarely received and product development felt slow. This created a frustration in the organization not only because thetechnology sometimes hindered work, but also because the sense of being a significant customer was missing.
Senseworks became more than just a new system, it became a new way of working. With a user-friendly interface, integrations with Visma eEkonomi and Fortnox, and the ability to link analyses directly to audit measures, Adsum was able to take a clear step towards a more qualitative and efficient audit process. Senseworks has also demonstrated exceptional responsiveness and quick feedback to both bug reports and feature requests which has reinforced the experience that they now have a partner rather than just a supplier.
The result of the change is noticeable both in daily work and in the feedback from the team. Features such as the ability to easily create charts to visualize changes between years have improved the analytical part of the audit, while others such as the listing appendix and the attachment management, have provided greater clarity and structure. One of the most powerful indicators of improvement came from a relatively new colleague, who after just a month said: “I do better audits now.” That type of statement confirms that the system is not only technically strong, it also influences the development of skills in the team.
For Adsum, the choice of system provider is not just about features. It is about feeling listened to, to be able to influence development and to work with a partner who wants the same thing, to constantly make the audit better. Senseworks has shown that they have not only the technology, but also the setup necessary to build something long-term together with their customers. For Adsum, this has made all the difference.